Mr Viral
A lot of users are complaining about the “Blue Screen of Death” and frequent crashes after upgrading to Windows 11 24H2.
The temporary workaround to this is to go back to the previous version of Windows 11. This is because Microsoft has yet to release official fixes.
Apart from this, many other issues such as disappearing mouse pointers, a bug in the System File Checker, and internet connectivity issues have also been reported.
Users around the world are complaining about the latest Windows 11 24H2 software update, seeing as it’s causing crashes and triggering the “Blue Screen of Death.” This is particularly true for those who are using the WD SN770 SSD and WD SN580 SSD.
The problem started over a week ago, but at first, it wasn’t clear what was causing it. However, when more and more complaints started pouring in, it was found that the Windows 11 24H2 update was the common denominator.
So What Can Users Do Now?
Although Microsoft has yet to fix the issue, a temporary workaround has been found. You can simply go back to the previous version of Windows 11.
The issue is caused because the SN770 and SN580 are DRAM-less SSDs. DRAM stands for Dynamic Random Access Memory. It’s a type of RAM that stores temporary files that the system might need to quickly access while executing a function.
If an SSD lacks a DRAM, it has to rely on the Host Memory Buffer (HMB) feature for the same function. It’s worth noting that usually, the SSDs ask the PC to allocate 64 MB to the HMB.
However, after the update, it’s been asking for a whopping 200 MB. The system is unable to process this huge request, which is driving it crazy, resulting in the Blue Screen of Death.
Other Problems with the Windows 11 Update
The Blue Screen of Death isn’t the only thing wrong with the 24H2 update. Here are a few other issues you need to watch out for:
1. System File Checker Bug
The System File Checker (SFC) scans your device for corrupted files and tries to repair them. All that you have to do is enter the sfc/scannow command.
However, with the new update, the SFC gets stuck in a loop of false positives. This means that every time you run the command, it will tell you that certain corrupted files have been found and fixed.
2. Mouse Pointers Disappears
In some cases, the mouse pointer disappeared after the update, especially in Chromium-based apps such as Microsoft Edge and Google Chrome. Also, if you try to enter something in the search bar, the pointer might disappear.
3. Fingerprint Sensor Issue
In a few selected devices, if you lock the device and then try to unlock it with your fingerprint, the authentication fails and you are forced to choose a different sign-in method.
4. Internet Connection Issues
Some users have also complained of a glitchy internet connection. The device manages to connect to the Wi-Fi or Ethernet, but it doesn’t get a valid IP address, which is why the connection fails.
What’s even more concerning is that resetting the connection or updating the drivers and firmware doesn’t fix the issue.
5. Cache File Deletion Issue
After you update your Windows, you’ll be left behind with an 8.63GB update cache file that you seemingly can’t remove.
However, Microsoft has addressed this issue and said that it’s a reporting bug. The company explained that the cache file does get deleted, but due to some error, the cleanup tool does not reflect it.
6. Clashes with Easy Anti-Cheat
If you play online games, you might know that a program called “Easy Anti-Cheat” is automatically installed with online games to prevent cheating. However, if you have upgraded to Windows 11 24H2, it might trigger the Blue Screen of Death.
For now, only Intel’s Alder Lake+ processors and vPro platform are affected by this glitch, and Microsoft is working with the program’s developer to find a fix.
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