Top Mistakes to Avoid When Choosing a Phone Validation API

Phone validation is a crucial element for businesses that want to create accurate customer contact information in their databases to facilitate effective communication. One of the best tools for this purpose is phone validation APIs since they are automated and can verify customer contact information in bulk.

Compared to manual processes, phone validation APIs are a game-changer. Despite this, phone validation APIs are not all the same. You have to choose the right one and in this process, avoid the following mistakes:

1. Not Prioritising Your Business Needs

You never want to implement any solution in your business without first evaluating your needs and requirements thoroughly. That’s in consideration that different industries and use cases require different levels of verification, risk assessment, and compliance standards.

For instance, a social media marketing business is exposed to fewer risks compared to financial institutions. Still, both businesses require user verification to maintain a safe and trustworthy environment.

2. Failing to Evaluate the Provider Carefully

Choosing a cheaper or more popular API provider isn’t wrong, but these aren’t the only factors you want to consider when purchasing a phone validation API. Don’t be in such a rush to acquire a new API for your business that you overlook crucial factors like data security, regulatory compliance, and accuracy.

Some of the best phone validation API providers like RocketCert even go beyond the basic features and offer additional features like real-time validation, fraud prevention, and other similarly advanced features. Your choice should be guided by the provider’s track record, their technology’s ability to meet your organisation’s needs, and overall product compatibility.

3. Undervaluing User Experience

It’s not uncommon for users to view identity verification processes as being burdensome or intrusive. Overlooking the importance of user experience can result in avoidable issues like customer dissatisfaction and high user drop-off rates.

You can easily avert such mistakes by not only creating a seamless and user-friendly verification process but also choosing an API that makes that possible. The right API should ensure accurate phone validation in as few steps as possible. Not only that, but it should have clear instructions for usage and troubleshooting.

4. Failing to See the Importance of Line Type Detection

When choosing a phone validation API, you never want to underestimate the importance of recognising the line type beyond determining if the number is authentic or not. Remember that numbers are created differently, which means they also function differently.

Your customers will use different types of lines; some mobile, others landline, and even VoIP. That may not seem like a problem at first glance until you try sending SMS messages to landlines or VoIP numbers that aren’t text-enabled. With this in mind, you should go for a robust phone validation API that detects the line type. That way, you can always choose the ideal communication method to avoid inconveniences and unnecessary costs.

5. Failing to Test the API Properly

Before implementing an API, you should subject it to comprehensive testing to ensure it meets every expectation. Failing to do so typically leads to unforeseen issues. Some of the top factors that should guide your testing process include accuracy, security performance, speed, ease of use, and any other factor that matters to you.

This process will also reveal whether the API functions as expected when validating different phone number formats, handling edge cases, and functioning under load. Thorough testing is crucial in identifying problems early and having them fixed where possible to ensure a smooth integration process.

Avoid These and Other Issues With Trestle’s Comprehensive API

Choosing the right phone validation API can be a back-breaking process, but it doesn’t have to be that way. You can avoid all the hassle by selecting Trestle for all your phone validation and verification needs.

As a product with customisable performance and one that has been created by experts, you can be sure their API will not only deliver the results you envision but also be fully compatible with your business. But don’t take our word for it. Head over to trestleiq.com to see for yourself!